Privacy Policy
Lanier Dental Group Privacy Policy
Effective Date: October 22, 2024
Introduction Lanier Dental Group (the “Practice”) is committed to protecting the privacy of our patients and ensuring the confidentiality of their personal and health information. This Privacy Policy explains how we collect, use, share, and protect the information we gather from patients, including the use of text messaging services, email, and other communication methods. This policy also explains your rights regarding your personal information and how you can manage your preferences.
By using our services, you agree to the collection and use of information in accordance with this policy.
- Information We Collect We may collect the following types of personal and health-related information:
- Name, address, phone number, and email address
- Demographic information such as date of birth, gender, and insurance details
- Health and dental history, treatment information, and appointment history
- Payment and billing information, including insurance information
- How We Use Your Information The information we collect is used to provide you with quality dental care, manage your appointments, and communicate with you effectively. Specifically, we may use your information for the following purposes:
- Scheduling appointments and sending reminders via email, phone, SMS/text messages, or other communication methods
- Managing your treatment and dental records using patient management and CRM systems
- Processing payments and managing billing, including coordination with your insurance provider
- Complying with legal and regulatory requirements
- Text Messaging and Email Communications We use third-party services, including SMS text messaging providers, to send appointment reminders, updates, and other communications related to your care. By providing your phone number and opting into our text messaging service, you consent to receive such communications.
Please note:
- We do not share your text message opt-in information with affiliates or third parties for their marketing purposes.
- You may opt out of receiving text messages at any time by following the instructions provided in the message or by contacting us directly.
- How We Share Your Information We take your privacy seriously and will not sell or share your personal information for marketing purposes. However, we may share your information with the following third parties to ensure the best possible care:
- Service providers, such as our patient management system, CRM software providers, and text messaging partners (e.g., Bandwidth), to facilitate communications and appointment management
- Health insurance providers and other third-party payers for billing and payment processing
- Regulatory bodies and legal authorities when required by law or to protect the safety and well-being of our patients
We ensure that all third-party service providers comply with relevant privacy laws, such as HIPAA, and take appropriate measures to safeguard your information.
- Safeguarding Your Information Lanier Dental Group implements appropriate physical, technical, and administrative measures to protect the personal and health information we collect. This includes secure storage, encryption, and access controls to safeguard your information from unauthorized access, disclosure, or misuse.
- Your Rights Regarding Your Information You have the following rights regarding your personal and health information:
- Access: You may request a copy of the information we hold about you.
- Correction: You may ask us to correct or update any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal requirements.
- Opt-Out: You may opt out of receiving communications from us at any time by contacting our office or using the unsubscribe feature in our messages.
- Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting.
- Contact Information If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Lanier Dental Group
819 Thompson Bridge Rd
Gainesville, GA 30501
Phone: (770) 535-8900
Acknowledgment and Consent By continuing to use our services and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described.
Hours
Monday 8:30AM-4:30PM
Tuesday 7:00AM-4:30PM
Wednesday 8:00AM-4:30PM
Thursday 8:00AM-4:30PM
Friday 7:00AM-4:30PM
(By Appointment)
Phone
(770) 535-8900
Lanier Dental Group
819 Thompson Bridge Rd
Gainesville, GA 30501
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